How to build good relationships with colleagues and subordinates
A colleague and subordinates help you to work. They should not be treated like slaves or parasites - they are people who deserve respect. Praise them if they have excellently coped with the work. Criticize if the work is done poorly. The main thing, remember about them, appreciate their work and treat them politely. Alone you can not cope! Useful tips for all cases will help to cope with this issue.
The best way to achieve respect is to respect others.
If you are a boss, then everything you say and do somehow affects your subordinates. Try to make the consequences of your words and deeds positive.
If you want your subordinate to do this or that job, ask him, rather than order him.
Express yourself in clear language. Be polite.
Remember the names of all employees and refer to them by name.
Remember that your employees and subordinates have a personal life.
Do not put your nose into other people's affairs, but help people.
It would seem that respecting others is so simple, but in practice this is far from everyone. Here is an example of true respect.
Louise, the company's accountant, did not have a family, but there were three dogs. When one of them died, Louise was very sad. The staff sympathized with her, but they believed that she was in vain so killed. In contrast, the head of Louise understood what place animals occupy in her life. He sent Tatiana a letter of condolence and quietly granted her a week-long vacation.
Thus, the boss showed genuine respect for his subordinate. Louise was deeply moved by the boss's sympathy, and when he once asked her to work overtime on an important project, she agreed without hesitation.
Remember the names of all your employees and find out what form of treatment they prefer. If you have difficulty remembering names, be especially careful. Calling someone a different name, apologize: "Forgive me, Edward. I have such a bad name memory! I promise you, this will not happen again. "Keep this word! Repeat the name a few times to yourself, or even better - write down in a notebook, for example, “Edward from the department of information technology” (perhaps your visual memory is better than the auditory one).
If you have a very complicated name, hand your business card. If someone from the staff persistently refers to you by name - “Rita”, and you prefer a more formal form, tell this employee directly: “Be kind, call me“ Margarita Stepanovna ”!”
Relationships at work with colleagues and subordinates
The boss-despot is a real nightmare. The chief, who believes that employees should perceive his intolerable character as an integral part of creative nature, can cause real hatred.
Nina, the head of the department, often “forgot” her subordinates about the deadlines for completing the tasks and the requirements placed on them, after which she accused them of the problems generated by her own incompetence. When Nina was told about it directly, she brought down an employee who dared such impudence, a hail of insults, and even launched a notepad at him. The scene ended with tears and a demonstrative departure home with a slam-shut door.The following week, half of the department’s employees filed applications for resignation, while the other half asked to be transferred to other departments. Nina's department sprawled on her eyes.
You do not want to be such a leader? On the contrary, you want your subordinates to respect you and to fulfill your duties in good faith. You will achieve this only if you yourself treat them with respect and will be equally demanding of yourself and them.
It is very important to formulate a request or requirement correctly. Suppose you are the head of the department, and one of your subordinates is always late for work. This is one of the rules how to establish good relations with colleagues and subordinates.
You have decided to end this and declare to your deputy: “Pavel Sergeevich, either Antonina Dmitrievna will stop being late for work tomorrow, or you will not receive an award next month!” This is the worst decision. It is better to choose a softer form: “Pavel Sergeevich, find out, please, why Antonina Dmitrievna is constantly late for work,” and the ideal version is: “Pavel Sergeevich! Antonina Dmitrievna is chronically late for work, and this adversely affects the performance of our entire department.Please talk to Antonina Dmitrievna and explain to her why she should come to work on time. I hope this issue will be resolved by next week. Thank you.
Talk with your subordinates in a calm, even voice - this helps to increase the effectiveness of their work. Even an order for dismissal should be read out in a calm voice, and not go over to the tragic declamation. To explain to the subordinate his mistakes better in private, in a polite tone and as clearly as possible. Screaming at people - even on those who deserve it - is useless and even harmful.
Telling subordinates about the work ahead, speak very clearly and concretely. Vague and ambiguous instructions are extremely difficult to follow. When you finish, do not ask: "Is everything clear?" Formulate the question in this way: "Do not you think that I missed something important? Maybe someone has questions? "
Ideal people do not exist. If you make a mistake, admit it. If someone else makes a mistake, remember that your irritation and reproaches are unlikely to make this person work better. It is more expedient to focus on the essence of the problem and how to solve it.
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